FAQ

Although we process your order with the utmost care, there is always a possibility that you will receive the wrong product. When this happens, please contact our Customer Service department support@telco-acc.com. They will provide you with further instructions.

When this has happened, please contact our Customer Service department via support@telco-acc.com. We will make sure the correct article is shipped and that you can return the incorrect product(s). 

If the Gecko Cover or accessory you received is flawed or damaged, please notify us via support@telco-acc.com. 

When you return a product the shipment costs are to be paid by us. 

Please notify our customer service department when the package is sent. We will refund you within 30 days after the package came back to our distribution center.

1 of 474 reviews

“Really fast shipment! I ordered my cover on thursday and it arrived on monday in Spain!”
- Patricia Garcia M.

Our customers gave us an average 9 after 474 reviews

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